Where are my tickets and VIP package items?
When you purchase tickets through Sound Rink, they are almost exclusively available as Will Call pick-up. That means that we do not mail or email tickets to you—instead, you pick them up at the venue on the day of the show.
Occasionally we will note, during ticket purchase, that a ticket will be delivered to you in the mail. However, in all other cases tickets will be available at the will call window.
In the event that we are mailing you your tickets and you aren't able to retrieve your tickets from the mailing address that you gave us at check out, please reach out via email at email@example.com.
Here is an example email where we note pick up location (Will Call, in this case):