Common questions and support documentation
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My Meet & Greet still doesn't tell me when it's happening
What happens if I arrive late to a meet & greet?
Can I receive digital (electronic) tickets?
What are Sound Rink's policies on refunds?
Can I still meet the band after the meet & greet or concert?
Can my tickets be shipped to me?
What do I need to pick up my ticket?
When do I get my meet & greet information?
Can items from my VIP package be shipped to me?
Where are my tickets and VIP package items?
Meet & Greet Questions
VIP Package and Ticket Questions