Common questions and support documentation
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What are Sound Rink's policies on refunds?
Where are my tickets and VIP package items?
Can I receive digital (electronic) tickets?
My Meet & Greet still doesn't tell me when it's happening
When do I get my meet & greet information?
What Do I Need To Pick Up My Ticket?
When Will I Receive My Refund?
What happens if I arrive late to a meet & greet?
Can my tickets be shipped to me?
What Happens If My Meet & Greet Or Concert Is Cancelled?
Covid 19 Policies
Meet & Greet Questions
VIP Package and Ticket Questions