Common questions and support documentation

Most Popular Articles

• My Meet & Greet still doesn't tell me when it's happening
• Can I receive digital (electronic) tickets?
• What do I need to pick up my ticket?
• Where are my tickets and VIP package items?
• What are Sound Rink's policies on refunds?
• What happens if I arrive late to a meet & greet?
• Can I speak to a real human being?
• Can my tickets be shipped to me?
• When do I get my meet & greet information?
• Can I still meet the band after the meet & greet or concert?